Terms and Conditions

Last updated: January 2025

1. Agreement to Terms

By accessing and using SpeedySure's services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Insurance Coverage

SpeedySure provides motor insurance coverage as specified in your policy documentation. Coverage types include:

  • Comprehensive cover: Full protection including damage to your vehicle, third-party liability, theft, and fire damage
  • Third Party, Fire and Theft: Third-party liability plus protection against fire and theft
  • Third Party Only: Basic third-party liability coverage
  • Temporary Cover: Short-term insurance from 1 hour to 30 days maximum

3. Policy Activation and Payment

Your policy becomes active immediately upon payment confirmation. You agree to pay the premium amount as quoted and to keep your payment details up to date. Failure to maintain valid payment information may result in policy suspension or cancellation.

4. Accuracy of Information

You must provide accurate and complete information when obtaining a quote and purchasing insurance. Any misrepresentation or omission of material facts may result in your policy being voided and claims being denied. You must notify us immediately of any changes to your circumstances that may affect your coverage.

5. Claims Process

In the event of an incident, you must notify SpeedySure as soon as reasonably possible. Claims should be filed through your online dashboard with all relevant documentation. We reserve the right to investigate all claims and may request additional information. False or fraudulent claims will result in policy cancellation and may be reported to relevant authorities.

6. Cancellation Policy

You may cancel your policy at any time:

  • Within 14 days (cooling-off period): Full refund if no claims have been made
  • After 14 days: Pro-rata refund for the remaining policy period, minus any claims
  • No cancellation fees are charged

7. Premium Adjustments

Premium amounts are calculated based on various risk factors and may be adjusted at renewal. Factors affecting your premium include your driving history, claims history, vehicle details, and no-claims bonus. We will notify you of any premium changes at least 21 days before your renewal date.

8. Compound Release Insurance

If you have selected compound release insurance as an optional add-on, this coverage assists with vehicle recovery from impound facilities. This add-on is charged at £30 per month and requires a minimum policy duration of 1 month. This coverage is only available with comprehensive insurance policies.

9. Use of Vehicle

Your policy covers use of the vehicle as specified in your Certificate of Motor Insurance. You must ensure that all drivers of the insured vehicle hold a valid driving licence and are authorized under your policy. The vehicle must be maintained in roadworthy condition and meet all legal requirements.

10. Exclusions and Limitations

Your policy does not cover:

  • Driving under the influence of alcohol or drugs
  • Racing, speed tests, or competitive driving
  • Use of the vehicle for hire or reward (unless specifically covered)
  • Damage caused intentionally or due to willful neglect
  • Mechanical or electrical breakdown
  • Loss of value following repairs

11. Data Protection

We collect and process your personal data in accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to this collection and processing. We may share your information with underwriters, claims handlers, and fraud prevention agencies as necessary.

12. Complaints Procedure

If you have a complaint, please contact our customer service team at support@speedysure.co.uk or call 0800 123 4567. We will acknowledge your complaint within 5 business days and provide a full response within 8 weeks. If you are not satisfied with our response, you may refer your complaint to the Financial Ombudsman Service.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services following any changes constitutes acceptance of those changes.

15. Contact Information

For questions about these Terms and Conditions, please contact us at:
Email: legal@speedysure.co.uk
Phone: 0800 051 0154
Website: https://u-k-insurance.co.uk
Address: U K INSURANCE LIMITED, The Wharf, Neville Street, Leeds, LS1 4AZ

16. Regulatory Information

SpeedySure policies are underwritten by U K INSURANCE LIMITED, registered in England and Wales (Company Number: 01179980). U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number 202810.